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OUTREACH AND CLIENT ENGAGEMENT

Outreach and Client Engagement

 

 

About

The Outreach and Client Engagement Unit of the Knowledge Management Services Section of ECA captures, natures, packages, and provides exposure to ECA’s knowledge and expertise to maximize impact, effect positive change, and point out where ECA is making a difference to drive further demand for the Commission’s work. Knowledge is shared in the two working languages of the Commission (English and French) powered across various platforms and tailored to satisfy the specific needs of the UN development system, decision-makers, researchers, and other stakeholders across the continent, to support them in their quest to get the right transition for people, nature, and climate.

About

The Outreach and Client Engagement Unit of the Knowledge Management Services Section of ECA captures, natures, packages, and provides exposure to ECA’s knowledge and expertise to maximize impact, effect positive change, and point out where ECA is making a difference to drive further demand for the Commission’s work. Knowledge is shared in the two working languages of the Commission (English and French) powered across various platforms and tailored to satisfy the specific needs of the UN development system, decision-makers, researchers, and other stakeholders across the continent, to support them in their quest to get the right transition for people, nature, and climate.

Our Services

Knowledge Sharing

Knowledge Sharing

Promote knowledge products that support Africa’s transformation, in line with current priority areas.

Digital Marketing & Communications

Digital Marketing & Communications

Positioning the ECA Library as a key knowledge think tank through strategic branding, high-level engagement, and effective communication through targeted digital channel.

 Knowledge Sharing & Training

Knowledge Sharing & Training

Through library inductions, knowledge fairs, webinars, book talks, social dialogue series and expert discussions…we empower clients to effectively navigate and apply knowledge, fostering continuous growth and collaboration.

Our Product

LibAlerts

LibAlerts

A monthly Current Awareness bulletin to keep you abreast of new developments in ECA’s thematic areas, providing a glimpse into the wealth of our knowledge resources in print and electronic formats for your research

ECA Knowledge Management Blogs

ECA Knowledge Management Blogs

Read our blog on diverse topics related to information and knowledge management

 ECA Knowledge Management Digest

ECA Knowledge Management Digest

The ECA Knowledge Management Digest is a series that highlights new developments in the practice of Knowledge Management and the provision of Library services by the Commission.

ECA Pubs at a Glance

ECA Pubs at a Glance

Consult latest issues of ECA Pub @ a Glance, featuring recent publication on topical and thematic development issues across the content

Lib Guide

Lib Guide

Search our FAQ Knowledge base, book a research appointment, reserve a room, register for an event, ask a question, chat, send comments.

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                Meet Our Team

Contact Us

Irene Onyacha

Irene Onyacha

Chief, Knowledge Management Officer

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Longqi Chen

ASSOCIATE LIBRARIAN

Edna Bekuretsion

Edna Bekuretsion

SENIOR LIBRARY ASSISTANT

Loic Samuel Amoni Koona Youth

Loic Samuel Amoni Koona Youth

Communication and Multimedia Specialist

Longqi Chen

Outreach and Client Engagement Unit

Phone : +251-11-544 5022

Email : longqi.chen@un.org

 

Edna Bekuretsion

Outreach and Client Engagement Unit

Phone : +251-11-544 5022

Email : bekuretsione@un.org